| Data | Why | Required? |
|---|---|---|
| Phone number | Account creation and sign-in (SMS verification), preventing fake accounts | Yes |
| Date of birth | Verifying the 18+ age limit and matching surveys | Yes |
| Gender, postal code | Showing surveys that match you | No (optional) |
| Email address | Account recovery and duplicate-account detection | No |
| Device information and device identifier | Fraud and multi-account detection, security | Yes |
| IP address | Security, country detection, VPN/proxy checks | Yes |
| In-app activity (completed tasks, coin movements) | Calculating rewards and paying you | Yes |
| Payment details (Papara number / IBAN / payout account) | Only to pay you, at the moment you request a withdrawal | On request |
We do not collect location (GPS), contacts, photos, call history or SMS content.
We never share your identity with our survey and task providers (CPX Research, BitLabs, TheoremReach, Tapjoy/Unity, Everflow-based networks and other providers we approve). What we send them is limited to:
Your name, phone number, email address and payment details are never sent to these providers. When we pay you, only the details required by the payment institution (e.g. Papara, or the card/PayPal issuer) are passed on. We never sell your data.
Survey providers may be located outside your country, so we ask for your explicit consent to international data transfer during sign-up. Declining does not prevent you from using the service; it only reduces the number of surveys we can show you.
We keep your data for as long as your account is active. If you delete your account, your personal data is deleted within 30 days; financial records (payments made) are retained for the statutory retention period (10 years).
You have the right to access, correct and delete your data, and to object to its processing. Send your request to [email protected] or use the Account & Data Deletion page.
Kovan is only for users aged 18 and over. Accounts found to belong to someone under 18 are closed and their data deleted.
All communication is encrypted with HTTPS. Verification codes are stored irreversibly and reward transactions are verified server-side. Even so, we remind you that no system on the internet is 100% secure.
If we change this policy we will notify you inside the app. The current version is always published on this page.
Questions: [email protected]